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FAQ
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Questions about the Acquisition of Online Slots
What is the Dispersion in an Online Casino?

The dispersion or volatility is a mathematical determination of the probability of the expected results. In the process of the creation of games, special program algorithms calculate the winnings, and the volatility shows the variance per cent of deviation of the planned results from the final ones.

Dispersion is applicable to slot machines, table games, and other online casino entertainment with a built-in random number generator.

In the gambling industry, there are games with low, medium, and high volatility. Slots with low dispersion, for example, provide small prizes with surprising frequency. The size of such prizes does not exceed the basic bet per spin.

Entertainment with high volatility, on the contrary, offers good payments but the frequency of the creation of successful combinations is significantly reduced. In the games with a medium dispersion, a balanced approach to the size and frequency of prize lines is used.

Information on the volatility helps gamblers to use the correct strategy (for example, to play with higher limits or, on the contrary, to place the minimum bet per spin).

What Payment Systems are Used to Pay the Player’s Winnings?

The most popular financial services are:

  1. Visa. A global corporation with offices in more than 200 countries of the world. The company produces different types of bank cards (debit, credit, prepaid, virtual), maintains a high level of security, and provides high-quality customer service.
  2. Alphapo. Transactions in online casinos are characterised by minimum commissions and high speed. Payments can be made in fiat (dollars, euros, Russian rubles) and digital (bitcoin, altcoins, ethereums) currency.
  3. Skrill. To register in the system, it is sufficient to have an active e-mail address. Gamblers do not need to install any special software: the deposition and withdrawal of funds take place directly on the gaming site.
  4. Neteller. The company produces branded Net+ cards, which can be used to pay in online stores and replenish accounts on gambling platforms. Transfers are made instantly, and the fee does not exceed 1.5%.
  5. WebMoney. The well-known system in the CIS countries and beyond. It is possible to remotely open an e-mail account in a couple of hours, which is very convenient for gamblers. Funds are deposited immediately, and in the case of withdrawal of money, there is a minimum commission fee — 0.1 dollars.
How to Choose What Slot to Play?

Online Casino Market recommends users to pay attention to the following characteristics of slot machines:

  1. Balanced technical parameters. Most developers set the RTP percentage in the 96–98% range. These indicators are enough to count on excellent payouts. It is better for beginners to choose solutions with medium volatility, while experienced gamblers can try their luck playing slot machines with high dispersion.
  2. Attractive bonuses. It is worth paying attention to products with free spins, special features, risk games, and progressive jackpots. The more bonuses are provided in the slot, the higher the chances of winning a super prize.
  3. Availability of a demo version. Free spins will help you to get to know the entertainment better, especially if it is a new product on the market. Using a demo version is a chance to test the game, understand its mathematical algorithms and the bonus system. When all the parameters have been checked, it is time to start playing for real money.
  4. Multicurrency and multilingualism. High-quality solutions support the deposition and withdrawal of funds in more than 10 popular currencies. You can customise the user interface in more than 15 languages: choose the one that suits you best.
  5. Cross-platform interface. A good game should be played without problems in all browsers and operating systems.
What if the Casino Does not Want to Pay the Winnings?

It should be immediately noted that this happens very rarely with legal gambling platforms. If a licensed online casino refuses to pay out prize money, then customers must contact the technical support service in writing.

After communicating with the managers of the iGaming portal, money is usually transferred within 2–3 days.

The main reasons for the delay:

  • the user verification procedure has not been completed;
  • funds are withdrawn to the wrong wallet/bank account from which the game account was previously funded;
  • the daily limits for the withdrawal of money have been exceeded.

If gamblers play in an illegal online casino, then the chances of getting prize money are significantly reduced.

Is it Possible to Register More than One Account?

Only one gaming profile can be created in an online casino. You enter your real personal information (passport number, date of birth, gender, etc.). Then the technical support of the platform checks the data at the time of authentication. On some websites, there is also a binding to the IP address of the device from which the system was entered.

The user account is assigned banking information (card number and date, passwords, code words), which simplifies the deposition and withdrawal of funds in the future. No payment system wants to cooperate with those customers who did not pass the identification procedure in a legal casino.

The presence of multiple profiles is fraught with fraud and theft of personal bonuses. Legal gaming sites actively fight this, so the registration of multiple accounts is strictly prohibited.

What Happens in the Case of Connection Termination During the Game?

During the main game session, the current spin will be completed, and its cost will be withdrawn from the gambler's virtual account. This outcome is relevant when, at the time of the Internet failure, the remote server has already received the information on the bet. Typically, the data is transferred automatically when users click on the Spin button.

If the information has not yet been transferred, then after the connection is restored, the money will be returned to the gambler’s account, and the spin will be cancelled.

This applies not only to slot machines but also to table and card games. In video poker, for example, information on bets is transmitted to the server when users click the Deal button, and in the wheel of fortune — to the same Spin.

If the connection was broken during bonus spins, then later, the game continues with an additional round, and all bonus spins are saved.

I Ran out of Money While Playing. Can I Deposit More to Continue the Current Game Session?

Yes, during the main and bonus sessions it is possible to replenish your account. To do this, it is necessary to exit full-screen mode and pause the game.

A virtual wallet will appear below or in the leftmost corner. You need to fill in the required details (amount, currency) and agree on the payment. The system will automatically redirect you to the financial aggregator page, where you need to complete the transfer in 2–3 clicks.

The account is settled within a few minutes but much depends on the chosen payment provider.

The Online Casino Market company recommends that users interact only with trusted services and undergo the verification procedure in advance.

I Have Transferred Money to the Casino but It Has Not Yet Been Credited to my Account. When Will They be Credited?

In an ideal scenario, the time for crediting funds does not exceed 5 minutes, and some payment aggregators even carry out instant transfers (10–15 seconds).

The money is shown on the user account when the server of the online casino receives confirmation from the financial system. Then gamblers can start playing: spin the reels in a slot machine or place bets in table games.

If within 15 minutes the funds have not been received, then you should take the following actions:

  • refresh the online casino page and check the quality of the Internet connection;
  • check the correctness of entering payment details on the gaming site or the official page of the financial aggregator;
  • contact the casino support service.

The experienced support staff will help you to transfer funds and point out any mistakes that may have been made.

Is There a Difference in Algorithms When Playing in the Demo Version and for Real Money?

In both cases, the mathematical models that are used are identical.

The test mode of the slot machine is a copy of the same entertainment for real money. All technical parameters (RTP percentage, volatility), bonuses, and design are similar here. The only difference is that in the demo version, gamblers play with virtual funds (coins, tokens), and not with real money.

The demo mode is a great chance to study the features of the product (its graphics, gameplay, loyalty programs). You can use different strategies, experiment with active lines and spin modes (turbo, auto, normal), and only then place bets in real money.

Can I Play from a Mobile Device?

The Online Casino Market company cooperates with the best providers of content, the design and functionality of which is adapted in such a way that it can be launched on mobile devices. Gamblers can use smartphones, Apple technology, and other gadgets to enjoy comfortable and uninterrupted gameplay.

Today, there is the Mobile First trend in the gambling market. Providers first create products for mobile devices and then customise the solutions so that they are launched on desktops, tablets, and Macs.

Customers get access to products of the highest quality with excellent graphics, stable performance, gamification elements, and built-in widgets.

Good mobile slots and table games are provided by NetEnt, Microgaming, Habanero, Pragmatic Play, and other famous developers.

To start playing on a smartphone, users just need to open an online casino in the chosen browser. Moreover, on the website, it is possible to download a special mobile application.

What Should I do if the Roulette Wheel is Spinning Non-Stop?

To stop the virtual wheel, just refresh the game page or close it. A bet on the roulette sector is placed when the Spin button is pressed, and therefore, when the game is closed, users lose nothing — neither money nor additional spins.

The main reasons why the roulette wheel spins non-stop:

  • failure of synchronisation with the server of the gambling platform during the spin;
  • technical failures, poor Internet connection or the lack of it;
  • malfunctions of the client's device;
  • an attempt to install the Flash version of roulette when there is a more modern and technologically advanced HTML5 version.
Who Will be the Owner of Casino Games After the Contract is Signed?

Online Casino Market remains the owner of the catalogue of entertainment after the agreement is signed. The cooperation agreement provides for a separate clause on the use of licensed software.

We are responsible for the timely maintenance of the gaming system. This includes prompt debugging, the timely updating of the digital catalogue, and the addition of new products to it. We choose solutions that are extremely popular with the audience.

If you already own a gambling project and want to expand your product line, we are ready to discuss different types of cooperation and find the best option.

Who is the Owner of the Customer Base?

It is considered the property of an entrepreneur. Our tasks include its timely maintenance, as well as improvement of the used security systems. The customer base is reliably protected against technical failures and all kinds of fraud.

Information awareness and other legal issues are written down in a bilateral cooperation agreement.

What are the Requirements for Connecting the Gaming System?

To launch a profitable iGaming project, you need to follow these steps:

  1. Register a legal entity. It is necessary to create a company in the country where you plan to receive casino visitors. There are different ways to open a foreign branch of an already existing business. Online Casino Market staff will help you to register a legal entity, open a bank account, and resolve other legal issues.
  2. Obtain a permit. There are several offshore territories where it is profitable to obtain a license: Malta, Curacao, Alderney, Gibraltar, and the Isle of Man. The CIS market demonstrates high growth rates, and European countries are distinguished by stability and good business margins. Our specialists will help you to receive a permit in a short time and with minimal costs.
  3. Create a website. Operators need a gambling project with a laconic design and a well-thought-out interface. From Online Casino Market, you can order the development of a cross-platform gaming site with a vivid design and wide functionality.
Why is it Necessary to Use the Demo Version of a Casino?

Having a test mode is a great way to check your gaming system before launching it. We provide free access to the demo version of the program, and our clients do not bear any additional costs when connecting it.

As a result, operators receive a working version of the online casino.

The solution contains:

  • the catalogue of entertainment;
  • powerful backend;
  • financial module;
  • loyalty system, and other useful components.

The test mode lasts 1 month. This time is quite enough to assess the benefits of the product and calculate the financial results (revenue, profitability, and payback). After that, entrepreneurs can make the final decision.

The presence of a demo version is a good opportunity to modify the functionality of the system before purchasing the product. Some businessmen want to add several payment modules, and some of them want to expand their portfolios. All these issues can be promptly resolved at the stage of the connection of an online casino.

Is it Possible to Buy Ready-Made Online Slots?

Yes, you can buy or rent video slots in any quantity from the developers of your choice.

The Online Casino Market catalogue contains more than 1 thousand solutions from more than 50 providers. Apart from slots, we supply table and live games, arcades, multiplayer fishing, and other digital entertainment. All products are distinguished by interesting gameplay and good bonuses, which ensure the retention of customers.

Online slots are installed using the API programming environment. Our team is responsible for the fast and secure connection of content. Operators only need to provide access to the administrative panel of the gambling project.

From Online Casino Market, it is possible to order an exclusive development of HTML5 slots. Entrepreneurs will receive an excellent design, a good response from gamblers, and market recognition.

What Games from Which Providers are Worth Considering?

We supply licensed entertainment from more than 50 software vendors, including:

  1. Microgaming. A well-known iGaming brand with an impeccable reputation in the market and a diverse catalogue of offers: slots, table games, lotteries, bingo, keno, and arcades. The company offers several game modes, including the Multiplayer system.
  2. Realtime Gaming. Its product range includes a collection of slot machines with progressive jackpots. The company presented its line of Reel proprietary gambling solutions with expandable reels. The presence of unique bonuses increases the attractiveness of the content making it more popular with the target audience.
  3. Big Time Gaming. The Megaways innovative feature has become the calling card of the Australian manufacturer. Video slots of the brand contain more than 65 thousand prize directions during main sessions and more than 117 thousand during bonus spins. Megaways games always attract the solvent audience to online casinos.
  4. Endorphina. Products of the Czech provider are famous for their vivid design, variety of plots, and interesting mechanics. All types of entertainment are approved by the prestigious regulators of Malta and Romania.
  5. NetEnt. The Swedish company produces mobile slots that come with the smart aggregation platform — Casino Module. The developer creates slots, card games, arcades, and lotteries.
What Payment Systems Can be Implemented?

Online Casino Market offers more than 20 secure financial aggregators, including:

  • Mastercard (the oldest payment system with global coverage and a representative office in 200 countries);
  • Neteller (a popular international service with high speed of operations);
  • Qiwi (a popular system in the CIS market with a convenient mobile application);
  • LiqPay (this solution is a leader of the Ukrainian market and supports more than 200 local currencies);
  • Alphapo (a modern cryptocurrency service that works with bitcoins, altcoins, ethereums, and other promising tokens);
  • Start2Pay (the multicurrency solution with a full-fledged back office for comfortable management);
  • Skrill (this financial aggregator provides the accelerated verification of gamblers and secure work with a minimum commission);
  • Ukash (a product for instant transactions on the Internet: money is credited within 1–2 minutes);
  • BitGo (the American cryptocurrency system that supports operations in more than 15 digital currencies);
  • Interkassa (a universal solution for online payments, which is connected to more than 1 thousand services, including licensed online casinos).
How Long Does it Take to Launch an Online Casino After Purchasing the Necessary Software?

Online Casino Market specialists need about 2–3 months to finish their work after the signing of a contract.

Most of the time is spent on the integration of content and connection of the admin panel. Moreover, we also deal with the customisation of exchange operations between the operator’s platform and secure hosting.

The launch time of an iGaming project can be reduced or, on the contrary, extended: a lot depends on the specific wishes and preferences of entrepreneurs. In any case, cooperation with us is much faster and more profitable compared to the independent development and launch of a gaming site.

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I always try to monitor gaming trends and keep the interest of my clients. Online Casino Market’s catalogue is always updated promptly with novelties from worthy manufacturers. Thanks to this, I can be sure of constant online traffic inflow.

Thanks to Online Casino Market managers for their help in selecting gaming software. I launched my first project. It was important for me to create an extensive assortment and attract a broad audience. I achieved these goals with this amazing studio.

I was a little worried before opening a gambling start-up. However, my fears and doubts were quickly dispelled. The Online Casino Market team helped me find suitable slots and supported me at every stage of my project’s realisation.

I always try to monitor gaming trends and keep the interest of my clients. Online Casino Market’s catalogue is always updated promptly with novelties from worthy manufacturers. Thanks to this, I can be sure of constant online traffic inflow.

Thanks to Online Casino Market managers for their help in selecting gaming software. I launched my first project. It was important for me to create an extensive assortment and attract a broad audience. I achieved these goals with this amazing studio.

I was a little worried before opening a gambling start-up. However, my fears and doubts were quickly dispelled. The Online Casino Market team helped me find suitable slots and supported me at every stage of my project’s realisation.

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The demo version of online slot machines is a great opportunity to test products and make sure that they are worth buying.

You can install an online casino in the test mode from Online Casino Market. Submit your application and learn more about the benefits of this solution.

What is the Demo Mode of a Gambling Project?

The casino demo is an analogue of a fully functional gambling site. However, it has several specifics:

  • The software is supplied free of charge. The duration of the trial period is limited to 10 days. This time is quite enough to evaluate the performance of the product and make the final decision about its purchase.
  • It is possible to connect the demo version of a casino in the basic configuration. An operator has access to an entertainment catalogue, a fully functional back office, a bonus program, and other useful components.
  • Businessmen get a chance to try different cooperation options. It is possible to install demo versions of White Label solutions, online casino franchises, and entertainment content (online slots and board games with a built-in random number generator).

The Benefits of Working in the Test Mode

Online Casino Market recommends connecting free demo versions of online casinos for several reasons:

Money-saving testing

The installation of a demo mode is the best way to test the functionality of a gaming system before launching it.

An entrepreneur does not pay anything for the integration of the trial version. At the same time, he or she gets a lot of benefits from installing it. These are access to premium solutions, the use of different financial models, and other advantages

Convenient entry to the market

The connection of a demo casino will help an operator study the market conditions better. He or she will learn which slots are preferred by the audience, what payment services are demanded by gamers, which partner service is more convenient for users.

A businessman can work in the demo mode and make calculations (the volume of internet traffic, the amount of profit, the level of profitability). Then, if everything satisfies him or her, an entrepreneur will be able to buy the paid version of an online casino

The adaptation to business needs

It is convenient to make edits at the testing stage. Some operators need to expand the entertainment portfolio with products of new manufacturers, other businessmen want to finalise the language panel and the bonus program.

All these issues can be resolved easily while working in the demo mode. At the same time, it is more difficult and expensive to make changes to a finished iGaming project

The check of different gambling solutions

Entrepreneurs have access to demo casinos with slot machines, Bitcoin projects, and other demanded products

Testing of Entertainment Content

The owners of working iGaming projects can install games in the demo mode.

Trial slots and card games are not much different from paid solutions in terms of their functionality. The entertainments apply identical mathematical algorithms. Their design pleases with bright colours and dynamic animation.

The integration of a free demo casino with slot machines helps operators increase conversions and retain regular gamers. As a result, these indicators affect the profitability of their businesses.

Demo games are appreciated by gamblers for the following reasons:

  1. There is no need to make deposits. To spin slot reels and deal cards, virtual money is used: coins, tokens, chips, precious stones, etc. Customers risk nothing when placing bets in online casinos. Moreover, they can have fun and enjoy an exciting game.
  2. Verification is not required. Test slot machines can be played freely — without authorisation and identification. Users do not need to enter personal data, confirm their age, and wait for a notification from a bank. It is enough to open their favourite slots and start the game.
  3. It is not necessary to download software. Cross-platform content is available in all browsers and operating systems. It is possible to spin slot reels on PCs and mobile devices without downloading and installing a program.

The presence of demo games allows gamers to get acquainted with colourful novelties from leading providers. Users study products, apply different gaming strategies, experiment with bonuses and pay lines. Then they switch to the paid version of games. As a result, it brings good income to an operator.

Demo content is presented in the assortment of all top software manufacturers. Such renowned companies as Microgaming, NetEnt, Habanero, Pragmatic Play, and many other brands offer free games with great gameplay.

The Main Things about the Installation of an iGaming Project Demo

You can order an online casino, a Bitcoin project, online slots, and other profitable solutions in the test mode from Online Casino Market.
  • The software is supplied free of charge and for a limited time. The trial period is enough to assess the merits of the gaming system and make the final decision about the purchase.
  • The availability of a demo version guarantees preliminary testing of a product and a comfortable entry to the market. You can customise an online casino following your requirements during the launch stage. It will allow you to minimise possible financial losses from the start.
  • Testing of entertainment content will help you determine which games get the best response from your target audience. Gamers like free spins of slot reels. Over time, they switch to real money bets.

Contact Online Casino Market managers and evaluate all the benefits of working in the demo mode.

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